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Desktop Deployment Engineer II

Desktop Deployment Engineer II

Job ID 
2017-1863
Job Locations 
US-ID-Pocatello
Category 
Information Technology

More information about this job

Overview

The Desktop Deployment Engineer II shall be responsible for Windows desktop design, testing, security lockdown implementation, integration with standard software packages, integration with automated patching and deployment technologies, documentation and training to include automating application and configuration deployments and updates. Responsible for design, deployment, testing, certification, patching, addressing interoperability issues, not only of the base operating system, but for all support libraries, components and application dependencies.

Clearance

Top Secret

Responsibilities

  • The Contractor shall be responsible for engineering and configuring data and printing between various classification levels and ensuring security of data for all desktop systems.
  • The Contractor shall proactively address performance and anticipated user requirements
  • The Contractor shall be able to support both a Windows and Linux mixed environment.
  • The Contractor shall provide hands on experience in implementing and supporting, Active Directory, GPO Management, Virtual Desktop Infrastructure Deployments.
  • The Contractor shall be able to understand typical desktop issues and troubleshoot local and virtual installs of applications and determine if issue is hardware or software related and resolve issue by either implementing fixes or walking users through problem resolution
  • The Contractor shall set up systems from box to desk with multiple components to include keyboard, video, mouse switch boxes, multiple interface connections, multifunction printer set ups, and post implementation support, user guidance or training and maintenance.
  • The Contractor shall be responsible for ensuring that the client’s performance, security, user experience, reliability, availability, and all other functional and non-functional requirements are met.
  • The Contractor shall maintain system documentation.
  • The Contractor shall assist with system accreditation and monitoring.
  • The Contractor shall provide timely problem resolution.
  • The Contractor shall track all system inventory and update documentation of any configuration changes.
  • The Contractor shall continually transition knowledge to the government staff through training and assistance on how to use the technology using industry best practices. Author step by step solutions for Tiers 1 and Tiers 2 for frequently asked questions and problem resolution references.

Qualifications

  • Microsoft Certified Solutions Associate (MCSA)
  • 5 years of experience

Desired Qualifications

  • Bachelor's Degree preferred

Buchanan & Edwards, Inc. (BE) is an Information Technology and Professional Services consulting firm located in Arlington, VA. BE is a diversified high-technology services company, providing government, commercial and nonprofit agencies technology solutions and organizational management services to ensure mission success. Serving the federal sector since 1998, we base our solutions on an in-depth understanding of our clients, their mission and the unique challenges they face. BE is the winner of the 2015 Microsoft U.S. Federal Solution Partner of the Year award, a 2015 and 2016 Washington Post Top Workplace and has been an Inc. 500/5000 awardee for six consecutive years.

 

Buchanan & Edwards, Inc. is dedicated to fostering, cultivating and preserving a culture of diversity and inclusion. We are committed to crafting a workplace that endorses creativity and innovation, and promotes engagement through open communication, acceptance of new people and ideas, and a supportive team dynamic. Buchanan & Edwards, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE Minority/Female/Veteran/Disabled. Buchanan & Edwards, Inc. is an E-Verify employer.