• Senior Operations Manager (Interim Top Secret Clearance+)

    Job Locations US-DC-Washington
    Job ID
    Information Technology
  • Overview

    At Buchanan & Edwards, in the last two years alone, we’ve graduated from small business, welcomed new team members through organic and strategic growth and celebrated our 20thanniversary!

    Whether it’s through applying big data analytics to protect Americans at home or abroad, engineering cloud solutions that dramatically improve the delivery of citizen services or employing the latest cyber intelligence to increase network security, our innovative solutions help our defense, intelligence and federal customers improve outcomes.

    Our people are our foundation for building the next generation of innovative solutions to address the nation’s most critical challenges.

    If these are characteristics with which you can identify, we would love to hear from you!


    As the Senior Operations Manager (SOM) you will be responsible for strategic and tactical leadership and accountability for the management of the Systems Operations Division. The SOM will be responsible for providing end-to-end and continued Application services by following ITIL and Microsoft Operational Framework best practices and supervising day-to-day operational tasks. You will manage and provide day-to-day leadership to various technical, professional, and administrative staff engaged in project related activities.


    The Senior Operations Manager will work directly with the customer and multiple teams to provide guidance on a number of projects and operation tasks. In addition, you will manage all of the core activities to migrate SOD data and applications from on-premise applications to a cloud based hosting environment. 


    Interim Top Secret


    Responsibilities include:

    • Plan and oversee strategic, operational, and administrative programs, projects, and enterprise services in support of our customer, Department of State
    • Plan and Manage the migration of SharePoint on-premise to SharePoint Online
    • Develop operational excellence, including continuous improvement initiatives to lead an improved operational framework.
    • Ensure the readiness of disaster recovery environments for all supported applications.
    • Provide operational support and routine maintenance of all systems by managing engineers and associated tasks to ensure that the following deliverables are met on time on a daily basis: performing backups, usage monitoring and analysis, and keeping systems current with security releases and system upgrades.
    • Report contract metrics as defined within the performance work statement to executive management on a bi-weekly basis.
    • Coordinate remediation activity for all Plan of Action and Milestones (POA&M) findings.


    Required Qualifications:

    • Active Interim Top Secret clearance is a minimum requirement 
    • At least 3 to 5 years of management experience
    • At least 5 years of experience Technical Expertise in Computer Science or Information Systems
    • ITIL


    Buchanan & Edwards, Inc. (BE) is an Information Technology and Professional Services consulting firm located in Arlington, VA. BE is a diversified high-technology services company, providing government, commercial and nonprofit agencies technology solutions and organizational management services to ensure mission success. Serving the federal sector since 1998, we base our solutions on an in-depth understanding of our clients, their mission and the unique challenges they face. BE is the winner of the 2015 Microsoft U.S. Federal Solution Partner of the Year award, a 2015 and 2016 Washington Post Top Workplace and has been an Inc. 500/5000 awardee for six consecutive years.


    Buchanan & Edwards, Inc. is dedicated to fostering, cultivating and preserving a culture of diversity and inclusion. We are committed to crafting a workplace that endorses creativity and innovation, and promotes engagement through open communication, acceptance of new people and ideas, and a supportive team dynamic. Buchanan & Edwards, Inc. is an equal Opportunity Employer –Minorities / Women / Veterans / Individuals with Disabilities / Gender Identity / Sexual Orientation. Buchanan & Edwards is an E-Verify employer.



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