• Systems Analyst I - Entry

    Job Locations US-DC
    Job ID
    2114
    Category
    Information Technology
  • Overview

    Buchanan & Edwards is looking for a Systems Analyst to join our Integrated Acquisition System (IAS) team at our client site in Washington, DC.
    IAS is designed to provide a modern, integrated e-procurement system to the United States Department of Agriculture (USDA)acquisition community. It is the primary procurement tool used by USDA and the only system that documents the full spending cycle chain by referencing, enabling, and monitoring throughout the procurement lifecycle. It provides key acquisition functionality, a real time interface to the USDA financial system of record, and extended functionality to enable enhanced procurement and planning tools. Currently, IAS has approximately 5,000 active users comprised of Requisitioners, Budget Approvers, and Contracting Officers across 10 agencies nationwide.

     

    Growth requires a strong foundation, and at Buchanan & Edwards, our people are our strength. They are the foundation for building the next generation of innovative IT solutions, revolutionizing the industry, and solving the nation’s most critical challenges.

     

    Let Buchanan & Edwards help you unleash your potential and reach your goals. 


    Come grow with us.

    Clearance

    Public Trust

    Responsibilities

    The successful applicant will provide Tier I and Tier II support on-site to our IAS customers at the USDA primarily via phone and email, focusing on support in the use of Oracle and Prism based procurement applications (IAS). If hired, the applicant will be required to thoroughly learn the USDA procurement business processes, demonstrate technical acumen with IAS, a desire for professional growth, and excellent customer service skills as a System Analyst. The System Analyst must be able to work a rotating 8 hour schedule Monday-Friday between the hours of 8am-8pm, and once proficiency is shown will be eligible for telework one day a week. Responsibilities will include but not be limited the following:
    • Provide help desk support
    • Triage and track user issues
    • Update and maintain system documentation
    • Compile help desk metrics
    • Coordinate training activities
    • Conduct training sessions

    Qualifications

    • At least two years of experience with Microsoft Office Suite
    • At least two years of help desk/user support experience
    • At least three years of customer-service experience
    • At least three years of experience in a professional/office setting
    • Excellent written and verbal communication skills
    • Must be able to work a flexible/rotating schedule between 8 a.m. – 8 p.m.   
    • Must be able to obtain a Public Trust

     

    Desired Qualifications
    • Bachelor’s degree is preferred
    • Federal contracting experience is preferred
     #CJ

     

    Buchanan & Edwards, Inc. (BE) is an Information Technology and Professional Services consulting firm located in Arlington, VA. BE is a diversified high-technology services company, providing government, commercial and nonprofit agencies technology solutions and organizational management services to ensure mission success. Serving the federal sector since 1998, we base our solutions on an in-depth understanding of our clients, their mission and the unique challenges they face. BE is the winner of the 2015 Microsoft U.S. Federal Solution Partner of the Year award, a 2015 and 2016 Washington Post Top Workplace and has been an Inc. 500/5000 awardee for six consecutive years.

     

    Buchanan & Edwards, Inc. is dedicated to fostering, cultivating and preserving a culture of diversity and inclusion. We are committed to crafting a workplace that endorses creativity and innovation, and promotes engagement through open communication, acceptance of new people and ideas, and a supportive team dynamic. Buchanan & Edwards, Inc. is an equal Opportunity Employer –Minorities / Women / Veterans / Individuals with Disabilities / Gender Identity / Sexual Orientation. Buchanan & Edwards is an E-Verify employer.

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