Buchanan & Edwards

  • Data Integrity and Customer Support Service Specialist

    Job ID
  • Overview




    Growth requires a strong foundation, and at Buchanan & Edwards, our people are our strength.

    They are the foundation for building the next generation of innovative IT solutions, revolutionizing the industry, and solving the nation’s most critical challenges. 

    Let Buchanan & Edwards help you unleash your potential and reach your goals.


    Build your career

    A challenging and dynamic work environment isn’t all that BE has to offer. When you join BE, you become an integral part of our team. Not just an employee number, but a valued opinion with a voice that carries and drives change and innovation. You’ll have access to some of the most well-respected IT industry leaders in virtually every field and learn new tools and techniques while expanding your knowledge and skillset. We’re dedicated to helping you develop your career, and our culture applauds outside-the-box thinking and initiative. Our employee-focused leadership team knows that your success is our success and empowers employees with the necessary tools to excel. Join us as we continue to move the future forward, together.




    Position Requirements

    The Contractor shall provide a Data Integrity and Customer Support Service Specialist in support of the Office and divisions within the Countermeasures Directorate. This position will engage in design, building, implementation and maintenance of innovative information technology applications in support of this global mission. The following is required:


    • Three years of professional experience with Microsoft Office Suite, functions within Excel such as pivot tables, SharePoint experience with lists and libraries.
    • Analyze and implement process streamlining.
    • Develop and generate reporting, training, and support for a variety of customers.
    • Two years of experience interacting with internal and external customers in a variety of media.
    • Must be able to create and support a culture of innovation.
    • SharePoint administration and permissions.
    • Application and SharePoint customer service and support.
    • Data input, audit and validation.
    • SharePoint Library creation, editing, and maintenance.
    • Ability to learn, apply and understand SECCA and OSPB standards and other official Department policies, standards and regulations.



    • High School Diploma or GED and three years professional experience customer service, IT support or business.
    • Security Clearance –Secret

    Buchanan & Edwards, Inc. (BE) is an Information Technology and Professional Services consulting firm located in Arlington, VA. BE is a diversified high-technology services company, providing government, commercial and nonprofit agencies technology solutions and organizational management services to ensure mission success. Serving the federal sector since 1998, we base our solutions on an in-depth understanding of our clients, their mission and the unique challenges they face. BE is the winner of the 2015 Microsoft U.S. Federal Solution Partner of the Year award, a 2015 and 2016 Washington Post Top Workplace and has been an Inc. 500/5000 awardee for six consecutive years. 

    Buchanan & Edwards, Inc. is dedicated to fostering, cultivating and preserving a culture of diversity and inclusion. We are committed to crafting a workplace that endorses creativity and innovation, and promotes engagement through open communication, acceptance of new people and ideas, and a supportive team dynamic. Buchanan & Edwards, Inc. is an equal Opportunity Employer –Minorities / Women / Veterans / Individuals with Disabilities / Gender Identity / Sexual Orientation. Buchanan & Edwards is an E-Verify employer.





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